What information do we collect?
When you interact with Doctor Clean, we may collect your name, address, email address, telephone number, and WhatsApp number. For bookings made through our platform, we also
collect service details, and booking history.
How do we collect information?
We collect information when you book a cleaning service through our website or app, contact us via WhatsApp or email, or register as a customer or staff member on our platform.
How do we use your information?
We use your information to process and confirm bookings, send service notifications and reminders via WhatsApp and email, manage staff job assignments, process payments, and
improve our services.
WhatsApp Communications
With your consent, we may send you WhatsApp messages regarding your bookings, job assignments, invoices, and service updates. You may opt out at any time by replying STOP.
Confidentiality
We do not sell or share your personal data with third parties except as required to deliver our services (e.g. payment processors, cloud infrastructure providers). All data is
stored securely on encrypted servers.
Contact Us
If you have questions or complaints about our privacy practices, please contact us at:
Email: hello@doctorclean.com.sg
WhatsApp: +65 8918 2880
We aim to respond within 5 business days.
Doctor Clean