How much does home cleaning cost in Singapore?+
For routine housekeeping: HDB 3-room from S$90 per visit, HDB 4-room from S$130, condo 2BR from S$110, landed from S$240. For intensive deep cleaning (one-off): HDB from S$220, condo from S$280. Recurring weekly or fortnightly customers save 10-15% over one-off rates. See full pricing table above or get an exact quote in 60 seconds at doctorcleanpayment.sg.
Do I need to provide cleaning supplies or chemicals?+
No — our crew brings everything: HEPA-filtered vacuums, microfibre mops, kids/pet-safe detergents, bathroom descalers, kitchen degreasers, surface disinfectants, and dusters. If you prefer specific products (allergies, scent preferences, eco-brands), tell us during booking and your assigned crew will use what you provide. No extra charge either way.
Can I get the same cleaner every visit?+
Yes — same crew assignment is standard for all recurring Doctor Clean customers (weekly, fortnightly, monthly). Your crew learns your home: which cabinets have fragile items, how your dishwasher is loaded, where you keep spare keys, your pet's name and personality. When your regular crew is on leave, we send a trained backup from our full-time team — never a one-off replacement.
Are your cleaning chemicals safe for kids and pets?+
Yes. Our standard chemical kit uses biodegradable, pH-neutral, kids-and-pet-friendly detergents. The exceptions are specific bathroom descalers and kitchen degreasers that need stronger alkaline/acidic action — these are rinsed off completely before we leave the area. We can skip these on request and use milder alternatives (effective, just needs more time). Tell us about pet allergies or infant presence during booking.
Do I need to be home during the cleaning?+
No. Many customers provide a door code, keyless lock PIN, or leave a spare key with concierge/condo security. Our crew photographs the home before starting and sends you a completion photo set via WhatsApp when they leave. We're fully insured, every crew member is background-checked and in Doctor Clean uniform. If you'd rather be present, that's fine too.
What's the difference between housekeeping and deep cleaning?+
Housekeeping is routine maintenance — vacuuming, mopping, bathroom & kitchen wiping, bed linen change, laundry fold, light tidying. Typically 3-4 hours, from S$90 per visit. Deep cleaning is intensive — grout scrubbing, aircon fin dusting, interior cabinet wiping, kitchen hood degreasing, bathroom descaling, wall mark removal. Usually 5-8 hours with a 3-pax crew, from S$220 flat rate. Most Singapore homes benefit from monthly housekeeping + a yearly deep clean.
Can I cancel or reschedule a cleaning booking?+
Yes. Free cancellation and reschedule up to 24 hours before your booking. Within 24-12 hours: S$15 fee. Within 12 hours: S$60. No-shows are charged the full booking amount. For recurring customers, we pause schedules indefinitely with 48 hours notice — no cancellation fee, no commitment reset.
What happens if something is damaged during cleaning?+
Doctor Clean carries public liability insurance — accidental damage caused by our crew is covered. Report the issue via WhatsApp with a photo within 48 hours of the cleaning. We investigate (we photograph your home before each clean, so there's a baseline), and either repair, replace, or compensate at fair market value. We've only had 3 claims in 2026 so far — our crew is trained to flag anything they're unsure about rather than guess.
